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The Municipality eGovernment Assessment Project (MeGAP)

** WAVE II of the MeGAP is now complete! A new assessment of the 239 U.S. cities with population over 100,000 is available by linking to the results below.

Municipalities face a dilemma as they pursue technologically enabled modes of providing traditional services. The planning stages of e-government amount to triage: which specific municipal functions and services can a municipality afford to implement (or which services can they afford not to implement) given the costs of technology and technological capability?

The PSI Group maintains the Municipality eGovernment Assessment Project (MeGAP), a study that benchmarks implementation among cities nationwide. The study assesses e-government implementation across 55 different city functions and services (performance dimensions) and assigns each municipality an "e-score". This allows both a snapshot of the leading edge, an inventory of current e-government best practices and a benchmark of how different municipalities stack up.

The research that framed the MeGAP was initially presented at the NSF-sponsored Foundations of Electronic Government in America's Cities: A Multi-Disciplinary Workshop and was subsequently published in Government Information Quarterly (Winter, 2001). The project has led to collaborations between PSI Group and researchers, municipal officials, private sector consultants and non-profit organizations across the nation keeping pace with the development of egovernment.

*NEW* WAVE II Data: U.S. Cities over 100,000

• NEW: Muni eGov Best Practices
• NEW: A First Look at Wave II Data -
  
  • Summary of WAVE II MeGAP Data
  • Large U.S. Cities (over 500,000)
  • Mid-Sized U.S. Cities (200,000-500,000)
  • Smaller U.S. cities 100,000-150,000 and 150,000-200,000
• NEW: Regions and the MeGAP: PSI Group has conducted regional assessments of all the municipalities in metropolitan regions across the nation, yielding an interesting look at how egovernment is spreading (or not spreading) across the country.

Explaining the MeGAP methodology:

• Download Paper Explaining MeGAP Methodology & Findings (PDF - 1.2mb)
• Download Powerpoint Presentation at NSF-supported "Workshop on Electronic Government" (March, 2001 - 1.9mb)

A Look at the Past: WAVE I MeGAP (2000-2001)

• Summary of MeGAP Results
• Comprehensive MeGAP Scores (Wave One-2001)
  
  
  • Cities 100,000-200,000
  • Cities 200,000-500,000
  • Cities Over 500,000
  • Summary of All Cities

Questions or comments about the MeGAP? Contact us

Want to know how your region stacks up? Contact the PSI Group